Shipping policy

Shipping Policy

Good things take a little time.

Every item in our shop is made just for you after you place your order. That means we don't keep stacks of inventory sitting in a warehouse—it helps reduce waste and ensures every order is created with care.

Thanks for supporting a more thoughtful way of doing things.

Order Processing

Most orders are printed and prepared for shipment within 2–5 business days.

During holidays, product launches, or periods of unusually high demand, processing may take a little longer—but we'll always get your order moving as quickly as possible.

Shipping

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey right to your doorstep.

Shipping times vary depending on your location, but most domestic orders arrive within 3–7 business days after they've been shipped.

Ordering Multiple Items?

Some products may ship separately.

If your order includes multiple items, don't worry if they arrive in different packages—they're simply coming from the fulfillment location closest to you.

International Shipping

We currently ship to many countries around the world.

Delivery times and shipping costs vary depending on destination, and international orders may be subject to customs fees, import duties, or taxes that are determined by your local government.

Shipping Issues

If your tracking shows your package has been delivered but you can't find it, we recommend checking with neighbors or your local carrier first.

Still can't locate it?

Reach out to us at merch@joincrowdhealth.com, and we'll do everything we can to help.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If you notice a mistake, email us as soon as possible at merch@joincrowdhealth.com. We'll do our best to update it before your order goes into production.

Once an order has been fulfilled or shipped, we may not be able to make changes.